Change, cancel or pay for your plan

The plan belongs to your organization and covers all its workspaces. Organization owners and administrators manage it; other members see the plan but cannot change it.

Upgrade to Pro

1. Open Plan & billing.
2. Choose the billing cycle: Monthly ($6.99 a month), Yearly ($69.99 a year) or Lifetime ($249.99 once).
3. Check the first charge, including extra members, and pay by card. Payments are handled by Paddle, which also adds VAT for your country.

Pro starts right away. Not an owner or administrator? Ask one of them to upgrade the organization.

Extra members

Pro includes one seat, the owner. Each extra member is $1.99 a month, billed monthly. With Lifetime, the base plan is paid once and extra members stay monthly. Plan & billing shows your seats as included plus extra, and the monthly charge.

Switch between monthly and yearly

Select Switch to yearly billing or Switch to monthly billing and confirm. Paddle adjusts the price for the time already paid.

Invoices and payment method

Open Manage subscription for Invoices and payment history and to Change payment method.

Cancel

Choose Manage subscription → Cancel subscription. Pro stays active until the end of the period you paid for, and Plan & billing shows when it expires. After that the organization moves to Free: nothing is deleted, but expenses beyond the Free limit are locked until you upgrade again. Lifetime is a single payment, so there is nothing to cancel.

Refunds

Refund requests are reviewed case by case, for example for a duplicate charge or a billing error. Unused time in an active period is generally not refunded. Request a refund through the link in your Paddle receipt, or write to contact@getfiga.com with your transaction details. See the Refund policy.

If a payment fails

If a renewal cannot be charged, the organization is suspended: you can still see your data, but changes are blocked until the payment is settled. Select Settle payment in the banner to fix it.